Last updated: March 2026
This website is operated by HERIEN Sp. z o.o. By accessing our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors. Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions herein, you may not access the website or use our services. If these Terms are considered an offer, acceptance is expressly limited to these Terms. Any new features or tools added to the current site will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Continued use of or access to the site following any changes constitutes your acceptance of those changes. Our website is hosted on ReadyMag, which provides us with the platform to present, manage, and sell our products and services.
ONLINE SHOP TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, country, or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the course of using our service (including but not limited to copyright laws). A breach or violation of any of these Terms will result in immediate termination of your access to our services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and modifications to conform and adapt to the technical requirements of connecting devices or networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service—or any contact on the website through which the Service is provided—without express written permission from us. The headings in this agreement are included for convenience and will not limit or otherwise affect these Terms.
ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if any information made available on this site is not accurate, complete, or current. The content on this site is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making without consulting primary, more accurate, complete, or timely sources. Any reliance on the material on this site is at your own risk.
PRODUCTS & SERVICES
All products or services offered on this website are subject to availability. We reserve the right to limit quantities, discontinue any product at any time, or modify materials and pricing without prior notice. We make every effort to display our products as accurately as possible, but cannot guarantee that your device’s display of color or texture will be precise.
PRICING & PAYMENT
All prices are listed in PLN (or your selected currency) and include VAT where applicable. We reserve the right to change prices without prior notice. Payment must be made in full at the time of order via the secure payment methods offered at checkout.
SHIPPING & DELIVERY
Orders are processed once payment is confirmed. Delivery times are indicative and may vary depending on location and product availability. We are not responsible for delays caused by shipping providers or customs processes.
RETURNS & REFUNDS
You may return non-customized items within 14 days of delivery, provided they are unused and in their original condition and packaging. Custom-made or self-assembled products are non-refundable. To initiate a return, please contact us at contact@herien.store
. Refunds are issued to the original payment method after inspection of returned items.
NEWSLETTER & MARKETING COMMUNICATIONS
If you subscribe to our newsletter, we will use your email address to send you occasional updates about new collections, events, and exclusive offers. You may unsubscribe at any time by following the link in the email or by contacting us directly at contact@herien.store. We do not share newsletter subscriber data with third parties for advertising purposes.
PERSONAL INFORMATION
Your submission of personal information through the store and newsletter is governed by our Privacy Policy.
INTELLECTUAL PROPERTY
All content on this site — including images, product descriptions, logos, and designs — is the property of HERIEN Sp. z o.o. and may not be reproduced or used without prior written permission.
GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Poland.
CONTACT
Questions about the Terms of Service should be sent to contact@herien.store